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Social care - complaints procedure (Wales)
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Academies Act 2010
Academy Conversions (Transfer of School Surpluses) Regulations 2013/3037
Accounts and Audit (Wales) Regulations 2014/3362
Accounts and Audit Regulations 2015/234
Acquisition of Land Act 1981
Adoption and Children Act 2002
Adult Protection and Support Orders (Authorised Officer) (Wales) Regulations 2015/1465
African Horse Sickness (Wales) Regulations 2013/1662
Agricultural Produce (Grading and Marketing) Act 1928
Agriculture (Miscellaneous Provisions) Act 1954
Agriculture Act 1970
Airports Act 1986
Allocation of Housing (Qualification Criteria for Right to Move) (England) Regulations 2015/967
Allotments Act 1922
Allotments Act 1925
Allotments Act 1950
Animal Boarding Establishments Act 1963
Animal By-Products (Enforcement) (England) Regulations 2013/2952
Animal By-Products (Enforcement) (Wales) Regulations 2014/517
Animal Feed (Composition, Marketing and Use) (England) Regulations 2015/255
Animal Feed (Hygiene, Sampling etc. and Enforcement) (England) Regulations 2015/454
Animal Health Act 1981
Animal Welfare (Breeding of Dogs) (Wales) Regulations 2014/3266
Animal Welfare Act 2006
Animals Act 1971
Animals and Animal Products (Examination for Residues and Maximum Residue Limits)(England and Scotland) Regulations 2015/787
Anti-social Behaviour (Authorised Persons) Order 2015/749
Anti-Social Behaviour Act 2003
Anti-Social Behaviour Crime and Policing Act 2014
Anti-social Behaviour, Crime and Policing Act 2014 (Publication of Public Spaces Protection Orders) Regulations 2014/2591
Apprenticeship, Skills, Children and Learning Act 2009
Apprenticeships, Skills, Children and Learning Act 2009
Arrangements for Placement of Children by Voluntary Organisations and Others (England) Regulations 2011/582
Autism Act 2009
Avian Influenza (H5N1 in Poultry) (England) Order 2006
Bathing Water Regulations 2013/1675
Beef and Veal Labelling (Wales) Regulations 2011/991
Biocidal Products and Chemicals (Appointment of Authorities and Enforcement) Regulations 2013/1506
Breaks for Carers of Disabled Children Regulations 2011/707
Breeding of Dogs Act 1973
Breeding of Dogs Act 1991
Brucellosis (England) Order 2015/364
Building (Local Authority Charges) Regulations 2010/404
Building Act 1984
Building Regulations 2010/2214
Bus Services Act 2017
Business Improvement Districts (Property Owners) (England) Regulations 2014/3204
Business Rate Supplements (Accounting) (England) Regulations 2010/403
Business Rates Supplement Act 2009
Business Rates Supplements Act 2009
Canals Protection (London) Act 1898
Caravan Sites and Control of Development Act 1960
Care Act 2014
Care and Support (Assessment) (Wales) Regulations 2015/1305
Care and Support (Assessment) Regulations 2014/2827
Care and Support (Care Planning) (Wales) Regulations 2015/1335
Care and Support (Charging and Assessment of Resources) Regulations 2014/2672
Care and Support (Charging) (Wales) Regulations 2015/1843
Care and Support (Children's Carers) Regulations 2015/305
Care and Support (Choice of Accommodation) (Wales) Regulations 2015/1840
Care and Support (Continuity of Care) Regulations 2014/2825
Care and Support (Cross-border Placements and Business Failure: Temporary Duty) (Dispute Resolution) Regulations 2014/2843
Care and Support (Deferred Payment) (Wales) Regulations 2015/1841
Care and Support (Deferred Payment) Regulations 2014/2671
Care and Support (Direct Payments) (Wales) Regulations 2015/1815
Care and Support (Direct Payments) Regulations 2014/2871
Care and Support (Discharge of Hospital Patients) Regulations 2014/2823
Care and Support (Disputes about Ordinary Residence, etc.) (Wales) Regulations 2015/1494
Care and Support (Disputes Between Local Authorities) Regulations 2014/2829
Care and Support (Eligibility Criteria) Regulations 2015/313
Care and Support (Eligibility) (Wales) Regulations 2015/1578
Care and Support (Financial Assessment) (Wales) Regulations 2015/1844
Care and Support (Independent Advocacy Support) (No. 2) Regulations 2014/2889
Care and Support (Partnership Arrangements for Population Assessments) (Wales) Regulations 2015/1495
Care and Support (Personal Budget: Exclusion of Costs) Regulations 2014/2840
Care and Support (Population Assessments) (Wales) Regulations 2015/1367
Care and Support (Provision of Health Services) (Wales) Regulations 2015/1919
Care and Support (Provision of Health Services) Regulations 2014/2821
Care and Support (Review of Charging Decisions and Determinations) (Wales) Regulations 2015/1842
Care and Support and After-care (Choice of Accommodation) Regulations 2014/2670
Care Leavers (England) Regulations 2010/2571
Care Leavers (Wales) Regulations 2015/1820
Care Planning, Placement and Case Review (England) Regulations 2010/959
Care Planning, Placement and Case Review (Wales) Regulations 2015/1818
Care Standards Act 2000
Careers Guidance in Schools Regulations 2013/709
Carers (Equal Opportunities) Act 2004
Carers (Recognition and Services) Act 1995
Carers and Disabled Children Act 2000
Carers Strategies (Wales) Regulations 2011/2939
Changing of School Session Times (Wales) Regulations 2009/572
Child Poverty Act 2010
Childcare (Provision of Information About Young Children) (England) Regulations 2009/1554
Childcare (Provision of Information About Young Children) (England) Regulations 2009/1554.
Childcare Act 2006
Childcare Act 2006 (Local Authority Assessment) (Wales) Regulations 2013/2274
Childcare Act 2016
Childcare Providers (Information, Advice and Training) Regulations 2014/2319
Children (Performances and Activities) (England) Regulations 2014/3309
Children (Performances and Activities) (Wales) Regulations 2015/1757
Children Act 1989
Children Act 1989 (Higher Education Bursary) (Wales) Regulations 2011/823
Children Act 2004
Children and Families Act 2014
Children and Families Act 2014.
Children and Social Work Act 2017
Children and Young Persons (Protection from Tobacco) Act 1991
Children and Young Persons Act 1933
Children and Young Persons Act 1963
Children and Young Persons Act 1969
Children and Young Persons Act 2008
Children, Schools and Families Act 2010
Christmas Day Trading Act 2004
Chronically Sick and Disabled Persons Act 1970
Chronically Sick and Disabled Persons Act 1970.
Cities and Local Government Devolution Act 2016
Civic Restaurants Act 1947
Civil Aviation Act 1982
Civil Contingencies Act 2004
Civil Partnerships Act 2004
Clean Air (Miscellaneous Provisions) (England) Regulations 2014/3318
Clean Air Act 1993
Clean Neighbourhoods and Environment Act 2005
Climate Change Act 2008
Climate Change and Sustainable Energy Act 2006
Coastal Protection Act 1949
Collaboration Between Education Bodies (Wales) Regulations 2012/2655
Commons Act 1899
Commons Act 2006
Commons Registration Act 1965
Community Care Services Delayed Discharges Act 2003
Community Care, Services for Carers and Children's Services (Direct Payments) (England) Regulations 2009/1887
Community Care, Services for Carers and Children's Services (Direct Payments) (Wales) Regulations 2011/831
Community Right to Challenge (Fire and Rescue Authorities and Rejection of Expressions of Interest) (England) Regulations 2012/1647
Compulsory Purchase (Vesting Declarations) Act 1981
Compulsory Purchase Act 1965
Condensed Milk and Dried Milk (England) Regulations 2015/675
Conservation of Habitats and Species Regulations 2010/490
Consistent Financial Reporting (England) Regulations 2012/674
Construction Products Regulations 2013/1387
Consumer Credit Act 1974
Consumer Protection Act 1987
Consumer Rights (Payment Surcharges) Regulations 2012/3110
Consumer Rights Act 2015
Contaminants in Food (England) Regulations 2013/2196
Contaminants in Food (Wales) Regulations 2013/2493
Contracting Out (Local Authorities Social Services Functions) (England) Order 2014/829
Control of Pollution Act 1974
Copyright, Designs and Patents Act 1988
Coroners Allowances, Fees and Expenses Regulations 2013/1615
Coroners and Justice Act 2009
Corporate Manslaughter and Corporate Homicide Act 2007
Council Tax (Alteration of Lists and Appeals) (England) Regulations 2009/2270
Council Tax (Demand Notices) (England) Regulations 2010/2990
Council Tax (Demand Notices) (England) Regulations 2011/3038
Council Tax Reduction Schemes (Default Scheme) (England) Regulations 2012/2886
Council Tax Reduction Schemes (Detection of Fraud and Enforcement) (England) Regulations 2013/501
Council Tax Reduction Schemes (Detection of Fraud and Enforcement) (Wales) Regulations 2013/588
Council Tax Reduction Schemes and Prescribed Requirements (Wales) Regulations 2013/3029
Counter Terrorism and Security Act 2015
Country of Origin of Certain Meats (England) Regulations 2015/518
Country of Origin of Certain Meats (Wales) Regulations 2015/1519
Countryside Act 1968
Countryside and Rights of Way Act 2000
Cremation Act 1902
Crime and Disorder Act 1998
Cycle Tracks Act 1984
Dangerous Dogs Act 1991
Dangerous Wild Animals Act 1976
Data Protection Act 1998
Data Protection Act 2018
Deregulation and Contracting Out Act 1994
Designated Teacher (Looked After Pupils etc)(England) Regulations 2009/1538
Detergents Regulations 2010/740
Digital Economy Act 2017
Disabled Persons (Employment) Act 1958
Disabled Persons (Services, Consultation and Representation) Act 1986
Diseases of Swine Regulations 2014/1894
Dom Test
Doms Dom
Drinking Milk (Wales) Regulations 2010/1492
Education (Admission of Looked After Children) (Wales) Regulations 2009/821
Education (Charges for Early Years Provision) Regulations 2012/962
Education (Educational Provision for Improving Behaviour) Regulations 2010/1156
Education (Induction Arrangements for School Teachers) (England) Regulations 2012/1115
Education (Induction Arrangements for School Teachers) (Wales) Regulations 2015/484
Education (Information About Children in Alternative Provision) (Wales) Regulations 2009/3355
Education (Information About Individual Pupils) (England) Regulations 2013/2094
Education (Local Curriculum for Pupils in Key Stage 4) (Wales) Regulations 2009/3256
Education (Local Curriculum for Students Aged 16 to 18) (Wales) Regulations 2011/107
Education (National Curriculum) (Assessment Arrangements for Reading and Numeracy) (Wales) Order 2013/433
Education (National Curriculum)(Attainment Targets and Programmes of Study)(England) Order 2013/2232
Education (Notification of School Term Dates) (Wales) Regulations 2014/1249
Education (Parenting Contracts and Parenting Orders) (Wales) Regulations 2010/2954
Education (Penalty Notices) (Wales) Regulations 2013/1983
Education (Pupil Information) (England) Regulations 2005
Education (Pupil Referral Units) (Closure) (England) Regulations 2010/1071
Education (Pupil Referral Units) (Management Committees etc.) (Wales) Regulations 2014/2709
Education (Pupil Registration) (Wales) Regulations 2010/1954
Education (Reintegration Interview) (Wales) Regulations 2010/2953
Education (School Development Plans) (Wales) Regulations 2014/2677
Education (School Teachers' Appraisal) (England) Regulations 2012/115
Education Act 1996
Education Act 1997
Education Act 2002
Education Act 2002.
Education Act 2005
Education and Inspections Act 2006
Education, Learning and Skills Act 2008
Eggs and Chicks (England) Regulations 2009
Eggs and Chicks (Wales) Regulations 2010/1671
Emergency Laws (Miscellaneous Provisions) Act 1953
Employment Rights Act 1996
Environment Act 1995
Environment and Safety Information Act 1988
Environmental Damage (Prevention and Remediation) (England) Regulations 2015/810
Environmental Damage (Prevention and Remediation) (Wales) Regulations 2009/995
Environmental Permitting (England and Wales) Regulations 2010
Environmental Permitting (England and Wales) Regulations 2010/675
Environmental Protection Act 1990
Equality Act 2010
Family Absence for Members of Local Authorities (Wales) Regulations 2013/2901
Family Law Act 1996 (Forced Marriage)(Relevant Third Party) Order 2009/2023
Federation of Maintained Schools (Wales) Regulations 2014/1132
Female Genital Mutilation Protection Order (Relevant Third Party) Regulations 2015/1422
Fire and Rescue Authorities (Improvement Plans) (Wales) Order 2012/1143
Fire and Rescue Services Act 2004
Fire Precautions (Sub-surface Railway Stations) (England) Regulations 2009/782
Fire Safety and Safety of Places of Sport Act 1987
Fire Services Act 2003
Firefighters' Pension Scheme (England) Regulations 2014/2848
Fireworks Act 2003
Fish Labelling (Wales) Regulations 2013/2139
Fish Labelling Regulations 2013/1768
Flood and Water Management Act 2010
Flood Risk Regulations 2009/3042
Food Act 1984
Food Additives, Flavourings, Enzymes and Extraction Solvents (England) Regulations 2013/2210
Food Additives, Flavourings, Enzymes and Extraction Solvents (Wales) Regulations 2013/2591
Food and Environment Protection Act 1985
Food for Particular Nutritional Uses (Addition of Substances for Specific Nutritional Purposes) (England) Regulations 2009/3051
Food for Particular Nutritional Uses (Addition of Substances for Specific Nutritional Purposes) (Wales) Regulations 2009/3254
Food Hygiene Rating (Wales) Regulations 2013/2903
Food Information (Wales) Regulations 2014/2303
Food Information Regulations 2014/1855
Food Irradiation (England) Regulations 2009/1584
Food Irradiation (Wales) Regulations 2009/1795
Food Safety Act 1990
Food Safety and Hygiene (England) Regulations 2013/2996
Foodstuffs Suitable for People Intolerant to Gluten (England) Regulations 2010/2281
Fostering Services (England) Regulations 2011/581
Fruit Juices and Fruit Nectars (England) Regulations 2013/2775
Fruit Juices and Fruit Nectars (Wales) Regulations 2013/2750
Further Education Act 1985
Gambling Act 2005
Gender Recognition Register (Marriage and Civil Partnership) Regulations 2015/50
Government of Maintained Schools (Change of Category) (Wales) Regulations 2015/1521
Government of Maintained Schools (Clerk to a Governing Body) (Wales) Regulations 2013/2127
Government of Maintained Schools (Training Requirements for Governors) (Wales) Regulations 2013/2124
Greater London Council (General Powers) Act 1984
Hallmarking Act 1973
Head Teacher's Report to Parents and Adult Pupils (Wales) Regulations 2011/1943
Health Act 2006
Health and Social Care (Community Health and Standards) Act 2003
Health and Social Care Act 2001
Health and Social Care Act 2012
Health and Social Services and Social Security Adjudications Act 1983
Health Protection (Local Authority Powers) (Wales) Regulations 2010/1545
Health Protection (Part 2A Orders) (Wales) Regulations 2010/1544
Health Service and Public Health Act 1968
Healthy Eating in Schools (Nutritional Standards and Requirements) (Wales) Regulations 2013/1984
Highways Act 1980
Home Energy Conservation Act 1995
Home Safety Act 1961
Homelessness (Intentionality) (Specified Categories) (Wales) Regulations 2015/1265
Homelessness (Review Procedure) (Wales) Regulations 2015/1266
Homelessness (Suitability of Accommodation) (England) Order 2012/2601
Homelessness (Suitability of Accommodation) (Wales) Order 2015/1268
Homelessness Act 2003
Honey (England) Regulations 2015/1348
Honey (Wales) Regulations 2015/1507
Horse Passports Regulations 2009/1611
Horse Passports Regulations 2009/1611.
House to House Collections Act 1939
Household Waste (Fixed Penalty and Penalty Charge) Regulations 2015/969
Housing (Purchase of Equitable Interests) (England) Regulations 2009/601
Housing (Purchase of Equitable Interests) (Wales) Regulations 2011/1865
Housing (Right to Manage) (England) Regulations 2012/1821
Housing (Right to Transfer from a Local Authority Landlord) (England) Regulations 2013/2898
Housing Act 1985
Housing Act 1996
Housing Act 2004
Housing and Planning Act 2016
Housing Associations Act 1985
Housing Grants, Construction and Regeneration Act 1996
Human Rights Act 1998
Hypnotism Act 1952
Immigration Act 2016
Immigration and Asylum Act 1999
Income Tax Earning and Pensions Act 2003
Infrastructure Planning (Environmental Impact Assessment) Regulations 2009/2263
Integrated Family Support Teams (Composition of Teams and Board Functions) (Wales) Regulations 2012/202
Integrated Family Support Teams (Family Support Functions) (Wales) Regulations 2012/204
Integrated Family Support Teams (Review of Cases) (Wales) Regulations 2012/205
Inter-authority Recoupment (England) Regulations 2013/492
Land Compensation Development (England) Order 2012/634
Land Compensation Development (Wales) Order 2012/843
Landlord and Tenant Act 1985
Landlord and Tenant Act 1987
Learner Travel Information (Wales) Regulations 2009/569
Learning and Skills Act 2000
Licensing Act 2003
Licensing Act 2003 (Late Night Refreshment) Regulations 2015/1781
Lieutenancies Act 1997
Litter Act 1983
Local Audit (Auditor Panel) Regulations 2014/3224
Local Audit (Auditor Resignation and Removal) Regulations 2014/1710
Local Audit (Smaller Authorities) Regulations 2015/184
Local Audit and Accountability Act 2014
Local Authorities (Alteration of Requisite Calculations) (England) Regulations 2009/206
Local Authorities (Alteration of Requisite Calculations) (Wales) Regulations 2009/267
Local Authorities (Alteration of Requisite Calculations) (Wales) Regulations 2013/216
Local Authorities (Arrangements for the Discharge of Functions) (England) Regulations 2012/1019
Local Authorities (Calculation of Council Tax Base) (England) Regulations 2012/2914
Local Authorities (Committee System) (England) Regulations 2012/1020
Local Authorities (Conduct of Referendums) (Council Tax Increases) (England) Regulations 2012/444
Local Authorities (Elected Mayors)(Elections, Terms of Office and Casual Vacancies)(England) Regulations 2012/336
Local Authorities (Executive Arrangements) (Meetings and Access to Information) (England) Regulations 2012/2089
Local Authorities (Joint Overview and Scrutiny Committees) (Wales) Regulations 2013/1050
Local Authorities (Land) Act 1963
Local Authorities (Overview and Scrutiny Committees) (England) Regulations 2012
Local Authorities (Public Health Functions and Entry to Premises by Local Healthwatch Representatives) Regulations 2013/351
Local Authorities (Referendums)(Petitions)(England) Regulations 2011/2914
Local Authority (Duty to Secure Early Years Provision Free of Charge) Regulations 2014/2147
Local Authority (Public Health, Health and Wellbeing Boards and Health Scrutiny) Regulations 2013/218
Local Authority (Referendums Relating to Council Tax Increases) Regulations 2012/460
Local Authority (Social Services) Act 1970
Local Authority Social Services and National Health Service Complaints (England) Regulations 2009/309
Local Councillors (Written Records) Regulations 2009/352
Local Democracy, Economic Development and Construction Act 2009
Local Democracy, Economic Development and Construction Act 2009.
Local Election Survey (Wales) Regulations 2012/685
Local Elections (Declaration of Acceptance of Office) Order 2012/1465
Local Government Act 1986
Local Government (Best Value Authorities) (Power to Trade) (England) Order 2009/2393
Local Government (Contracts) Act 1997
Local Government (Discretionary Payments) (Injury Allowances) Regulations 2011/2954
Local Government (Emergency Provisions) Act 1916
Local Government (Financial Provisions) Act 1976
Local Government (Goods and Services) Act 1970
Local Government (Miscellaneous Provisions) Act 1953
Local Government (Miscellaneous Provisions) Act 1976
Local Government (Miscellaneous Provisions) Act 1982
Local Government (Overseas Assistance) Act 1993
Local Government (Prohibition of Charges at Household Waste Recycling Centres) (England) Order 2015/619
Local Government (Records) Act 1962
Local Government (Transparency Requirements) (England) Regulations 2015/480
Local Government (Wales) Act 1994
Local Government Act 1894
Local Government Act 1958
Local Government Act 1972
Local Government Act 1974
Local Government Act 1986
Local Government Act 1988
Local Government Act 1999
Local Government Act 2000
Local Government Act 2003
Local Government and Housing Act 1989
Local Government and Public Involvement in Health Act 2007
Local Government Finance Act 1988
Local Government Finance Act 1992
Local Government, Planning and Land Act 1980
Local Land Charges Act 1975
Local Transport Act 2008
Localism Act 2011
Major Accident Off-Site Emergency Plan (Management of Waste from Extractive Industries) (England and Wales) Regulations 2009/1927
Marine and Coastal Access Act 2009
Marine Strategy Regulations 2010/1627
Marriage of Same Sex Couples (Conversion of Civil Partnership) Regulations 2014/3181
Marriage of Same Sex Couples (Registration of Buildings and Appointment of Authorised Persons) Regulations 2014/106
Marriage of Same Sex Couples (Registration of Shared Buildings) Regulations 2014/544
Materials and Articles in Contact with Food (England) Regulations 2012/2619
Materials and Articles in Contact with Food (Wales) Regulations 2012/2705
Mental Capacity Act 2005
Mental Health (Amendment) Act 1982
Mental Health (Assessment of Former Users of Secondary Mental Health Services) (Wales) Regulations 2011/2500
Mental Health (Care Co-ordination and Care and Treatment Planning) (Wales) Regulations 2011/2942
Mental Health Act 1983
Metropolitan Commons Act 1878
Microchipping of Dogs (Wales) Regulations 2015/1990
Microchipping of Dogs Regulations 2015/108
Mineral Workings Act 1985
Mines and Quarries (Tips) Act 1969
Mobile Homes (Site Licensing) Regulations 2014/442
Mobile Homes (Site Rules) (Wales) Regulations 2014/1764
Mobile Homes (Site Rules) Regulations 2014/5
Modern Slavery Act 2015
National Assistance Act 1948
National Curriculum (Assessment Arrangements for the Foundation Stage and the Second and Third Key Stages (Wales) Order 2014/1999
National Health Service (Wales) Act 2006
National Health Service Act 2006
National Health Service and Community Care Act 1990
National Parks and Access to the Countryside Act 1949
Nationality, Immigration and Asylum Act 2002
Natural Environment and Rural Communities Act 2006
Natural Mineral Water, Spring Water and Bottled Drinking Water (Wales) Regulations 2015/1867
Neighbourhood Planning (General) Regulations 2012/637
Neighbourhood Planning (Referendums) Regulations 2012/2031
New Roads and Street Works Act 1991
New Towns Act 1981
NHS Bodies and Local Authorities (Partnership Arrangements, Care Trusts, Public Health and Local Healthwatch) Regulations 2012/3094
Noise Act 1996
Noise and Statutory Nuisance Act 1993
Non-Commercial Movement of Pet Animals Order 2011/2883
Non-Domestic Rating (Alteration of Lists and Appeals) (England) Regulations 2009/2268
Non-Domestic Rating (Chargeable Amounts) (England) Regulations 2009/3343
Non-Domestic Rating (Designated Areas) Regulations 2013/107
Non-Domestic Rating (Designated Areas) Regulations 2014/98
Non-Domestic Rating (Levy and Safety Net) Regulations 2013/737
Non-Domestic Rating (Rates Retention) Regulations 2013/452
Non-Domestic Rating (Renewable Energy Projects) Regulations 2013/108
Non-Domestic Rating (Small Business Relief) (Wales) Order 2015/229
Non-Domestic Rating (Transitional Protection Payments) Regulations 2013/106
Norfolk and Suffolk Broads Act 1988
Official Feed and Food Controls (England) Regulations 2009/3255
Official Feed and Food Controls (Wales) Regulations 2009/3376
Open Spaces Act 1906
Openness of Local Government Bodies Regulations 2014/2095
Organic Products Regulations 2009/842
Overview and Scrutiny (Reference by Councillors) (Excluded Matters) (England) Order 2012/1022
Packaging (Essential Requirements) Regulations 2015/1640
Parental Responsibility and Measures for the Protection of Children (International Obligations) (England and Wales and Northern Ireland) Regulations 2010/1898
Performing Animal (Regulation) Act 1925
Pet Animals Act 1951
Petroleum (Consolidation) Regulations 2014
Planning (Hazardous Substances) Act 1990
Planning (Listed Buildings and Conservation Areas) (Heritage Partnership Agreements) Regulations 2014/550
Planning (Listed Buildings and Conservation Areas) (Wales) Regulations 2012/793
Planning (Listed Buildings and Conservation Areas) Act 1990
Planning (Listed Buildings) (Certificates of Lawfulness of Proposed Works) Regulations 2014/552
Planning (Local Listed Building Consent Orders) (Procedure) Regulations 2014/551
Planning and Compulsory Purchase Act 2004
Plant Health Act 1967
Plastic Kitchenware (Conditions on Imports from China) (England) Regulations 2011/1517
Play Sufficiency Assessment (Wales) Regulations 2012/2555
Police and Criminal Justice Act 2001
Police and Justice Act 2006
Police Factories and C (Miscellaneous Provisions) Act 1916
Policing and Crime Act 2017
Poultrymeat (England) Regulations 2011/452
Poultrymeat (Wales) Regulations 2011/1719
Prevention of Damage by Pests Act 1949
Prevention of Social Housing Fraud (Detection of Fraud) (Wales) Regulations 2014/826
Prevention of Social Housing Fraud (Power to Require Information) (England) Regulations 2014/899
Private Security Industry Act 2001
Products Containing Meat etc. (England) Regulations 2014/3001
Products Containing Meat etc. (Wales) Regulations 2014/3087
Protection of Freedoms Act 2012 (Code of Practice for Surveillance Camera Systems and Specification of Relevant Authorities) Order 2013/1961
Psychoactive Substances Act 2016
Public Contracts Regulations 2015/102
Public Health (Amendments) Act 1907
Public Health (Control of Disease) Act 1984
Public Health Act 1875
Public Health Act 1925
Public Health Act 1936
Public Health Act 1961
Public Health Acts Amendment Act 1890
Public Lavatories (Turnstiles) Act 1963
Public Libraries and Museums Act 1964
Public Order Act 1986
Public Passenger Vehicles Act 1981
Public Service Pension Schemes Act 2013
Public Service Pensions Act 2013
Public Services (Social Value) Act 2012
Pupil Information (Wales) Regulations 2011/1942
Quality Contracts Schemes (Application of TUPE) Regulations 2009/3246
Recycling, Preparation for Re-use and Composting Targets (Monitoring and Penalties) (Wales) Regulations 2011/1014
Referral of Proposed Marriages and Civil Partnerships Regulations 2015/123
Refuse Disposal (Amenity) Act 1978
Registration of Marriages Regulations 2015/207
Registration Service Act 1953
Regulatory Enforcement and Sanctions Act 2008
Representation of the People (Provision of Information Regarding Proxies) Regulations 2013/3199
Representation of the People (Supply of Information) Regulations 2014/2764
Representation of the People Act 1983
Representations Procedure (Wales) Regulations 2014/1795
Requirements for School Food Regulations 2014/1603
Re-use of Public Sector Information Regulations 2015/1415
Riding Establishments Act 1964
Riding Establishments Act 1970
Road Traffic (Driver Licensing and Information Systems) Act 1989
Road Traffic Act 1930
Road Traffic Act 1988
Road Traffic Offenders Act 1988
Road Traffic Reduction Act 1997
Road Traffic Regulation Act 1984
Road Vehicles (Authorisation of Special Types) (General) Order 2003
Safeguarding Vulnerable Groups Act 2006
Safety of Sports Grounds Act 1975
Sale of Electricity by Local Authorities (England and Wales) Regulations 2010/1910
School Admissions (Admission Arrangements and Co-ordination of Admission Arrangements) (England) Regulations 2012/8
School Admissions (Appeals Arrangements) (England) Regulations 2012/9
School Admissions (Common Offer Date) (Wales) Regulations 2013/1144
School Admissions (Infant Class Sizes) (England) Regulations 2012/10
School Admissions (Infant Class Sizes) (Wales) Regulations 2013/1141
School Admissions (Variation of Admission Arrangements)(Wales) Regulations 2013/1140
School and Early Years Finance (England) Regulations 2014/3352
School and Early Years Finance (England) Regulations 2015/2033
School Discipline (Pupil Exclusions and Reviews) (England) Regulations 2012/1033
School Funding (Wales) Regulations 2010/824
School Governance (Constitution) (England) Regulations 2012/1034
School Governance (Federations) (England) Regulations 2012/1035
School Governance (Roles, Procedures and Allowances) (England) Regulations 2013/1624
School Governance (Transition from an Interim Executive Board) (England) Regulations 2010/1918
School Governance (Transition from an Interim Executive Board) (Wales) Regulations 2012/1643
School Governors' Annual Reports (Wales) Regulations 2011/1939
School Information (Wales) Regulations 2011/1944
School Organisation (Establishment and Discontinuance of Schools) Regulations 2013/3109
School Organisation (Prescribed Alterations to Maintained Schools) (England) Regulations 2013/3110
School Performance and Absence Targets (Wales) Regulations 2011/1945
School Performance Information (Wales) Regulations 2011/1963
School Premises (England) Regulations 2012/1943
School Staffing (England) Regulations 2009/2680
School Standards and Framework Act 1998
School Teacher Appraisal (Wales) Regulations 2011/2940
School Teachers' Pay and Conditions Order 2015/1582
Schools (Specification and Disposal of Articles) Regulations 2012/951
Schools Forums (England) Regulations 2012/2261
Scotch Whisky Regulations 2009/2890
Scrap Metal Dealers Act 2013
SEducation Reform Act 1988
Selective Licensing of Houses (Additional Conditions) (England) Order 2015/977
Self Build and Custom Housing Act 2015
Single Use Carrier Bags Charge (Wales) Regulations 2010
Sites of Special Scientific Interest (Appeals) Regulations 2009/197
Slaughter of Poultry Act 1967
Slaughterhouses Act 1974
Small Holdings Act 1892
Small Holdings and Allotments Act 1908
Small Holdings and Allotments Act 1926
Smaller Authorities (Transparency Requirements) (England) Regulations 2015/494
Smoke and Carbon Monoxide Alarm (England) Regulations 2015/1693
Social Care Charges (Direct Payments) (Means Assessment and Determination of Reimbursement or Contribution) (Wales) Regulations 2011/963
Social Security Administration Act 1992
Social Services Complaints Procedure (Wales) Regulations 2014/1794
Special Educational Needs (Personal Budgets) Regulations 2014/1652
Special Educational Needs and Disability (Detained Persons) Regulations 2015/62
Special Educational Needs and Disability Regulations 2014/1530
Statistics and Registration Services Act 2007
Street Works (Charges for Occupation of the Highway) (England) Regulations 2012/425
Street Works (Charges for Unreasonably Prolonged Occupation of the Highway) (England) Regulations 2009/303
Superannuation Act 1972
Sustainable Communities Act 2007
Teachers (Compensation for Redundancy and Premature Retirement) Regulations 2015/601
Teachers' Pensions Regulations 2010/990
Teaching and Higher Education Act 1998
Textile Products (Labelling and Fibre Composition) Regulations 2012/1102
The Business Rate Supplements (Administrative Expenses) (England) Regulations 2010/134
Timeshare, Holiday Products, Resale and Exchange Contracts Regulations 2010/2960
Tobacco Advertising and Promotions Act 2002
Town and Country Planning (Appeals) (Written Representations Procedure) (England) Regulations 2009/452
Town and Country Planning (Brownfield Land Register) Regulations 2017
Town and Country Planning (Compensation) (England) Regulations 2015/598
Town and Country Planning (Determination of Appeal Procedure) (Prescribed Period) (England) Regulations 2009/454
Town and Country Planning (Development Management Procedure) (England) Order 2015/595
Town and Country Planning (Development Management Procedure) (Wales) Order 2012/801
Town and Country Planning (Environmental Impact Assessment) (Undetermined Reviews of Old Mineral Permissions) (Wales) Regulations 2009/3342
Town and Country Planning (Environmental Impact Assessment) Regulations 2011/1824
Town and Country Planning (Fees for Applications, Deemed Applications, Requests and Site Visits) (England) Regulations 2012/2920
Town and Country Planning (General Permitted Development) (England) Order 2015/596
Town and Country Planning (Local Planning) (England) Regulations 2012/767
Town and Country Planning (Power to Override Easements and Applications by Statutory Undertakers) (Wales) Order 2015/1794
Town and Country Planning (Tree Preservation)(England) Regulations 2012/605
Town and Country Planning Act 1959
Town and Country Planning Act 1990
Town and Police Clauses Act 1847
Town Development Act 1952
Towns Improvement Clauses Act 1847
Toys (Safety) Regulations 2011/1881
Trade Descriptions Act 1968
Trade in Animals and Related Products (Wales) Regulations 2011/2379
Trade in Animals and Related Products Regulations 2011
Trade Marks Act 1994
Traffic Management Act 2004
Traffic Management Act 2004.
Transmissible Spongiform Encephalopathies (England) Regulations 2010/801
Transport Act 1968
Transport Act 1985
Transport Act 2000
Transport Act 2008
Tuberculosis (Deer and Camelid) (England) Order 2014/2337
Tuberculosis (England) Order 2014/2383
Tuberculosis (Wales) Order 2011/692
Valuation Tribunal for England (Council Tax and Rating Appeals) (Procedure) Regulations 2009/2269
Vehicles (Crime) Act 2001
Video Recordings Act 1984
Violent Crime Reduction Act 2006
Visits to Children in Detention (Wales) Regulations 2015/1823
Visits to Children in Long-Term Residential Care Regulations 2011/1010
Visits to Former Looked After Children in Detention (England) Regulations 2010/2797
Visits to Former Looked After Children in Detention (Wales) Regulations 2011/699
Volatile Organic Compounds in Paints, Varnishes and Vehicle Refinishing Products Regulations 2012/1715
War Memorials (Local Authorities' Powers) Act 1923
Waste and Emissions Trading Act 2003
Waste Batteries and Accumulators Regulations 2009/890
Water Act 2003
Water Fluoridation (Proposals and Consultation) (England) Regulations 2013/301
Water Supply (Water Quality) Regulations 2010/994
Weeds Act 1959
Weights and Measures Act 1985
Welfare of Animals at the Time of Killing (Wales) Regulations 2014/951
Welfare of Racing Greyhounds Regulations 2010/543
Welfare Reform and Work Act 2016
Welsh Language Act 1993
Zoo Licensing Act 1981
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Description
Local authorities must have a published complaints procedure (as prescribed) for their social services functions (with the exception of certain functions capable of being considered as representations under the Children Act 1989 and under the Adoption and Children Act 2002); designate a senior officer to be responsible for ensuring compliance; a complaints officer to manage the procedures for handling and considering complaints and provide adequate training. LAs must monitor compliance with the Regulations prepare an annual report.
Legislation label
Social Services Complaints Procedure (Wales) Regulations 2014/1794
Legislation URL
http://www.legislation.gov.uk/wsi/2014/1794/contents/made
Legislation - notes
Enabled by Health and Social Care (Community Health and Standards) Act 2003
Legislation - data is complete and correct
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Services - notes
Services - data is complete and correct
Risk category - label
Secondary duty of secondary importance
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Applicable organisations - notes
Applicable organisations
County Council
District Council
Fire Authority
Greater London Authority
London Borough Council
Metropolitan District Council
National Park Authority
Police Authority
Regional Park Authority
Transport Authority
Unitary Authority
Waste Authority
Welsh Borough Council
Welsh County Council
Combined Authority
Applicable to countries
England
Wales
Applicable organisations - data is complete and correct
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This record is complete and correct